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Isabel - BI Program at Isabel
The BI program at Isabel consist of a number of main project iterations. The first two increments concerned mainly the actual platform usage & the expected product usage by customers, next to delivering a detailed insight on the customers of Isabel in terms of various segmentations based on a complexity of business rules within a challenging context. For obvious reasons the BI program and corresponding roadmap is reviewed and thereby re-defined on a frequent basis. Other important information domains and projects delivered are: product integration, a corporate objectives dashboard, an integrated churn & value based model, service calls, various Zoomit related domains and several divisional dashboards. At the same time a BICC was defined and set up.