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Performance Dashboards: Measuring, Monitoring, and Managing Your Business

In Performance Dashboards, Wayne Eckerson, the Director of Research and Services for The Data Warehousing Institute (TDWI), starts by providing the necessary conceptual foundation of operational, tactical, and strategic performance dashboards and how they fit into the larger frameworks of performance management and business intelligence. From real-world case studies he then draws a list of tips and techniques on how to best go about deploying performance dashboards within your organization.

About the Author

Wayne W. Eckerson is the Director of Research and Services for The Data Warehousing Institute (TDWI), a worldwide association of business intelligence and data warehousing professionals that provides education, training, certification, and research. Eckerson has seventeen years of industry experience, most of which has been spent covering business–intelligence issues and technologies. Eckerson is the author of many in-depths reports, a columnist for several business and technology magazines, and a noted speaker and consultant in the business intelligence industry.