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BICC - Business Intelligence Competence Center

The term BICC or in full "Business Intelligence Competence Center" was coined by Gartner in 2001.

Gartner defined a BICC as "a
cross-functional
team with a
permanent,
formal
organizational structure.

It
has well-defined specific
tasks,
roles,
responsibilities

and processes
for supporting
and promoting

the effective
use of BI across the organization." Over the years, a lot of research was published in terms of how
companies in reality organised themselves organizationally to implement
BI. 

Another definition of the BICC could be

: "a Business
Intelligence Competency Center
creates
a center
for excellence
(skills
and capabilities)
that continually
weaves together
business,
people
and process
to
achieve evolving
business intelligence goals
and objectives."

Between other, the services and responsibilities of a BICC include : definition and internal approval of the BI Strategy, definition of the organisational aspects of the BICC (reporting lines, budget, mandate, funding, ...), BI Program Management Office,

Data Stewardship, BI & CPM Front-end Tools & Infrastructure, ETL & DW Back-end Tools &
Infrastructure (Data Acquisition), Knowledge Management

for the BI program, internal Marketing & Communication, Education & Support and BI Team Management.

More recently Gartner started to refer to the BICC as BAT, the Business Analytics Team.